Delete your WORK89 account
App: WORK89 (work89.co and the WORK89 iPhone and Android apps) · Developer: RISEN JOURNEY (Pty) Ltd, Reg. No. 2026/674738/07, South Africa
You can delete your WORK89 account and the personal information linked to it at any time. This page explains how, what is removed, and what may be kept for a limited time.
Option 1: delete it yourself (fastest)
- Open WORK89 on work89.co or in the WORK89 app and sign in.
- Open the menu, choose Help, then Account settings.
- Scroll to Delete your account at the bottom of the page.
- Type DELETE MY ACCOUNT to confirm, then press the delete button.
Deletion takes effect immediately and cannot be undone. If you only need a break, sign out instead.
Option 2: you cannot sign in
Use the Data rights request form and choose Delete information or account, or email work89@risenapp.io with the subject “WORK89 - Delete my account” from the email address registered on your account. We may ask you to confirm it is really you before acting, to protect your account from anyone else.
What is deleted
- Your sign-in and account.
- Your profile, personal details, skills, career journey, work history and proof entries, and public work profile.
- Your hiring profile, jobs you posted, applications, invitations and notifications.
- Files you uploaded: profile photo, CV, work photos and video, job posters and media, and any identity or address documents submitted for review.
- Your private contact details and saved items.
What may be kept, and for how long
Some information may be kept for a limited period where the law, an active safety matter or a dispute requires it. This follows the WORK89 data retention schedule, which is reviewed regularly:
- Safety reports and administrator audit records: kept only while needed for safety, repeat-abuse detection and legal claims, with access restricted.
- Records of what you accepted (terms and privacy versions): kept as evidence for the applicable legal-claim period, with access restricted.
- Agreements and payment acknowledgements: kept for the applicable contractual, tax and legal-claim period, then deleted or archived lawfully.
- The outcome of your data request: kept so we can show we handled it properly.
- Security and technical logs: normally 30 to 180 days depending on the log, then deleted automatically.
- Backups: expire on the cloud provider's normal rotation and are not restored except to recover from a failure.
Information about another person, such as the other side of a job you both confirmed, is protected and is not shared with you or anyone else because of your request.
Administrator accounts
An account with administrator access must first hand over administration before it can be deleted.
Questions
Read the Privacy notice or contact work89@risenapp.io. You also have the right to complain to the Information Regulator of South Africa.